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Register via SMS on your mobile device


This method requires the user to enter the user information on his/her mobile device then submit the registration request on the mobile phone via SMS (Short-Message-Service). The authorization server returns the result and the registrar program helps the user to save the registration key on the device. The user does not need to input the registration code manually. This method costs the user a short message fee.

Step 1. Prepare:

Step 2. Launch Registrar program on your mobile device

Step 3. Enter information fields

Step 4. Change the Register Method to SMS

Step 5. Select Registration Center from the list

Step 6. Submit the registration request

Step 7. Receive registration result

Step 8. Restart the device

Step 9. Troubleshootings

 

Step 1. Prepare:

Please make sure:
1. Your mobile phone is turned on and your subscription allow your phone to send SMS
2. Your mobile phone's SMS center was configured correctly and you can send SMS in plain text on your phone

Step 2. Launch Registrar program on your mobile device

For Pocket PC/Pocket PC Phone (CE-Star for WM5 or CE-Star for PPC2003):

Please go Start->Programs->CE-Star->Register

For Smartphone (CE-Star for Smartphone WM5):

Please go Home Screen->Start->CE-Star->Register

Step 3. Enter information fields

There are 3 input fields(required):

Your Name:(required)
Enter your name here. If you have entered in device's owner name, it displays the device owner name here.

Your email:(required)
Enter your email here. If you have entered in device's owner email, it displays the device owner email here.

Product Serial Number or Order Number:(required)
Enter your serial number or order number here.
Note: It is your CE-Star serial number, not your device hardware serial number.

Step 4. Change the Register Method to SMS

After entered these fields, please change the Register via option to SMS.

Step 5. Select Registration Center from the list

After you tap the [Register] button, the program displays a list of Regitration Centers for your select. Please select one from the list (with navigation keys or stylus).

Hint: Select the appropriate registration center can minimize your SMS sending fee.

Step 6. Submit the registration request

Now tap [Select] button to submit the registration request. Now the program send the registration request via SMS to regisrtation center.

Step 7. Receive registration result

After about 8~30 seconds, your registration request will be processed by Mobem's authorization server and the server returns the result. If the registration is success, a message box will prompt you the registration is OK and ask you tapping [OK] button to complete the registration.

Step 8. Restart the device

Now tap the [OK] button, and the device will do soft-reset and restart.

Step 9. Troubleshootings

9-1 Invalid Serial Number or Order Number

The Serial Number is CE-Star product serial number, not your device hardware serial number. If you bought the retailed version or obtained the OEM bundled version, you will own one CE-Star serial number.

For technical reasons, we only process instant registration with Order Numbers after 2.8 R3 released currently.

9-2 Used serial number or order number by other customer

Perhaps other people used this serial number to register the product before you registered it. Or you used the different email address to register before. If you are sure that you owned the serial number, please contact our support team to help you.

9-3 Installed wrong version on your device or the serial number is not matched the version you installed

You may installed the incorrect or older version on your device and use the registrar program to do instant registration. Or you installed the retailed version onto your device and use the OEM version serial number to register. It is forbidden.

9-4 The OEM version does not support your device model

Perhaps you installed the OEM verison onto your device. While the OEM version was designed to limited running on specified device models only, and your model is not supported. Please remove this OEM version and install the retailed version.

Another cause is the OEM version you installed is a bit older version. You should download and install the latest OEM version onto your device and retry again.

9-5 You installed multiple copies on multiple devices

Commonly, we allow the user to register the product with one serial number/order number on up to two devices. If you try to register the product onto other devices, the server will reject the request and return the message. You should get new license(s) from Mobem.

9-6 My device has been hard-reset. Can I re-activate the software?

No problem, just re-register by the above steps with the original information.Be good luck!

 


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