We respect your right to privacy. We will never sell your name to a third
party without your express consent.
Because we feel your privacy is so important, we are providing this page
to describe when and how we collect and use your information.
Collection of Personal Information
Opt-In Methods
- Evaluation Software
On our Website, we ask for personal information from those who
download and/or install our evaluation software. You are not required
to provide personal information.
Methods Where We Need Information (Not Opt-In)
- Order Placement
When you place an order online with us, we collect information about
you, including your name, address and credit card information. This
information is necessary in order for us to process and complete your
order.
- Product Registration
Product registration information includes the product acquired as well
as your name, address, and e-mail address and telephone number. Mobem
has always reserved the right to limit free technical support to
registered users. The only way to assure that you will be entitled to
free technical support for a product in the future is to register with
Mobem.
Product upgrade pricing and some special offers are only
available to registered users.
- Beta Test Software
Mobem may, at its discretion, require that all those who wish to use
its pre-release software (beta) to provide Mobem with their name and
e-mail address. Mobem may also choose to prevent beta versions of its
software from installing or running if such information is not
provided to us.
Anonymous Information Collection
- Website and FTP site visits
Mobem collects general usage information about visitors coming to our
Web and FTP sites.
About Cookies
Sometimes our Web and FTP servers collect this general information
with the help of cookies. A cookie is a small file that a Website
writes to your hard drive when you visit that site. Cookies cannot
read information from your hard drive or read information from other
cookies. If you turn off cookies in your Web browser, you will still
be able to access and browse the Mobem's Websites.
Use of Personal Information
Mobem may use personal information that it has collected to:
- Provide you with notices of new information that
may be of use or interest to you. This may include newsletters,
tutorials, Website update notices, or notification on the availability
of new products, product updates, maintenance releases, and beta
versions of products.
- Warn you of the impending termination of the trial
period of evaluation versions of our software.
- Register licensed copies of the product in your
name. We do not keep credit card information as part of your product
registration.
- Determine at our discretion your eligibility to
receive product support on evaluation versions of our software.
- Survey you (and others) in an attempt to improve
our Website, our products, or our business.
- Notify you of third-party products that we believe
might be of interest to you. Mobem will not share personal information
with third parties without first obtaining your express consent.
- Improve the quality of our Website. Mobem does not
collect information about individual users without your knowledge.
- Help us analyze general traffic patterns throughout
our site.
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